Your conversations
are your business.
PhoneHQ is a communication platform built for companies that take communication seriously.
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Four capabilities. One platform.
Chat
Encrypted messaging
Voice
A full phone system in your pocket
Alert
An emergency notification system that reaches everyone
Assist
And an AI assistant that knows your company inside out
So. What's the business case?
End-to-end encrypted. Fully yours.
💬Text
Every message encrypted end-to-end. No exceptions. Not even we can read or listen to your conversations. For industries where confidentiality isn't a preference but a requirement, this is the only way to communicate.
👨💼Internal directory
Know who's available before you reach out. See who's online, in a meeting, or off for the day - and in which timezone. No more "sorry, wrong time" messages. Just your team, visible and reachable when it matters.
🗓️Calendar integration
Before you call, you already know if they're free. Presence status syncs automatically with your calendar - if someone's in a meeting, they show as unavailable. No interruptions, no "sorry, bad time", no checking Slack before calling. What you see is what's actually happening.
👨💼👩💼Groups as easy as WhatsApp
Create a group in seconds, add who you need, start talking. No IT ticket, no configuration, no waiting. The simplicity your team already knows - inside a platform your company actually controls.
A phone. And so much more than a phone.
External phone number - or several
Every user gets their own business number directly in the app. Need a UK and a US number for the same person? No problem. Your team looks local everywhere they operate - without carrying multiple phones or SIM cards.
A switchboard. But in everyone's pocket
No more office PBX gathering dust in a server room. IVR, call routing, hunt groups - all configured in the app. Set up a "HR team" number, add five people, decide who picks up first and when. It works exactly like a traditional switchboard - except everyone's working from home.
Truly affordable international calls
Calling across borders shouldn't cost a fortune. With PhoneHQ, international call rates are a fraction of what mobile operators charge. For companies with teams in multiple countries, this alone adds up to significant savings - every single month.
CRM integration.
Every call logged automatically. No manual notes, no forgotten follow-ups. PhoneHQ connects directly with your CRM so your team spends less time updating records and more time actually talking to customers.
Some messages can't wait. And can't be missed.
Alert is your company-wide communication channel for moments that can't wait. A crisis, a system outage, a message from the CEO. You define who receives it - everyone, a specific country, a department. Alert delivers it, escalates if needed, and confirms who got it.
Four levels. Alert doesn't stop until everyone confirms.
Level 1 - PhoneHQ notification
A message in the app. One tap to confirm.
Level 2 - Automated call in PhoneHQ
No confirmation? ASSIST calls them directly - in their language.
Level 3 - SMS and WhatsApp
Still nothing? The message goes to their personal number. Any number on file.
Level 4 - Phone call The final escalation.
The final escalation. A call to every number registered. No excuses.
Ask. Get the answer. Move on.
Assist lives in your team chat as a regular contact. Ask it anything - in plain language, the way you'd ask a colleague. It knows your internal procedures, policies, and documents. The answer comes back in seconds, not after three forwarded emails and a meeting.
Instant answers
no waiting for someone to reply, no digging through shared drives
Knows your documents
trained on your internal policies, procedures, and processes
Always up to date
add a new document, ASSIST learns it
Secure by design
your data never leaves your environment
Works in any language 🇺🇸🇩🇪🇯🇵🇪🇸🇫🇷
employees ask in their own language - ASSIST understands and responds accordingly
Every call. Remembered.
Enterprise-level instant messenger, phone calls, and collaboration-ready workspace - encrypted and compliant with modern standards.
Transcription & AI Summary
Every call is automatically transcribed in full. From the transcript, AI generates a concise summary - key points, decisions, action items. The moment the call ends, it's ready. No one has to remember, no one has to write it up.
Works with your CRM
Transcriptions and AI summaries are automatically pushed to your CRM the moment a call ends. No copy-paste, no manual logging. Pipedrive, HubSpot, Salesforce - and more.
A note on E2EE and AI transcription
End-to-end encryption means no one can access your calls - not even us. AI transcription requires audio to be processed. You can't have both. By default, internal calls are E2EE. External calls are transcribed.